Refund policy

Software and plugin purchases cannot be returned or refunded. Once a serial number has been issued it cannot be recalled under any circumstances. 

 

By purchasing software from Kael Alden you agree that you have read the System Requirements on the product's page. Kael Alden will not be held accountable for failure to read the system requirements or for out-of-date computers that do not meet the system requirements.

For inquiries you can reach me at kael@kaelalden.com. For technical issues with Native Instruments or Kontakt please go to https://support.native-instruments.com